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Help Issue Uploading Images

Discussion in 'XenGallery' started by ernestdefoe, Nov 3, 2013.

  1. ernestdefoe

    ernestdefoe Authorized Member Authorized

    When I try to upload images to an album I created (yes I have checked settings 100 times) I get the following error pop up at 90% Screen Shot 2013-11-03 at 1.07.59 PM.png
    The images as you can see are jpeg files taken with an iPhone. I am using xF 1.2.2 and the newest Gallery that I had sent to me via e-mail which I believe is 1.1.4 I am hoping it might have been something I have missed in the settings but I am not sure that it is. Hopefully someone can shed some light on this. Also I am using Safari. Will try with Chrome and report back.
     
  2. ernestdefoe

    ernestdefoe Authorized Member Authorized

    Does it in Chrome also.
     
  3. sonnb

    sonnb Administrator Staff Member

    Hello,

    There are something I suggest you to check for:
    - post_max_size in php.ini if it large enough to handle your uploaded file size (I guess 90% this is the case).
    - max_file_size in php.ini
    - memory_limit in php.ini
     
  4. ernestdefoe

    ernestdefoe Authorized Member Authorized

    Well I am on shared hosting. Let me try a small pic and see.
     
  5. ernestdefoe

    ernestdefoe Authorized Member Authorized

    Small pic worked so it has to be something related to those settings in php.ini.
     
  6. ernestdefoe

    ernestdefoe Authorized Member Authorized

    My host is going to look into it later tonight......so hopefully it will work after that. Will report back after he tells me the settings have been changed.
     
  7. ernestdefoe

    ernestdefoe Authorized Member Authorized

    Ok host upped the size on those settings and it works perfect. Thank you.
     
  8. sonnb

    sonnb Administrator Staff Member

    It is good to hear that :)
     
  9. WMH

    WMH Authorized Member Authorized

    Hi,

    I have the same problem. My Server-Settings are:

    - post_max_size in php.ini --> 10M
    - max_file_size in php.ini --> 8M
    - memory_limit in php.ini --> 128M

    And the picture-size is 5,6 MB

    Best wishes
    Tom
     
  10. sonnb

    sonnb Administrator Staff Member

    What happen if you upload a file of 5MB?
     
  11. WMH

    WMH Authorized Member Authorized

    The same error-message.
     
  12. sonnb

    sonnb Administrator Staff Member

    What is maximum size that you can upload?
     
  13. WMH

    WMH Authorized Member Authorized

    under 2mb
     
  14. sonnb

    sonnb Administrator Staff Member

    Can you share php.ini information via conversation? Admin account is a plus.
     
  15. MarkusB

    MarkusB Authorized Member Authorized

    I use this Thread because i have the same problem.
    But for me it cant be any setting of php.ini.

    memory_limit = 128mb
    upload_max_filesize = 20mb
    max_file_uploads = 10
    max_execution_time (in Sek.) = 60

    It doesn't matter what size i try. From tiny to big.
    Also the kind of pic doesn't matters. Jpeg or PNG

    All stop at 90% with the same error message.
    There is a problem. Fine this i know by myself.

    Under Chrome and Inetexplorer 11 it works.
    In FF 30 not.
     
  16. sonnb

    sonnb Administrator Staff Member

    So it only fail on FF 30? What is your detail message? Do you see any error in server log?
     
  17. MarkusB

    MarkusB Authorized Member Authorized

    Phpadmin does not find any error.

    But the strange thing is that i got this error message only from 1 user.
    For other it just doesn't work without any error statement like the above.
    Only the overlay shows up and shows there was a error with the upload.
     
  18. sonnb

    sonnb Administrator Staff Member

    Can you repair all tables. It seem be corrupted.
     
  19. MarkusB

    MarkusB Authorized Member Authorized

    All tables are in good shape.
    Anyway i repaired and rebuild all new.

    The error message doesn't come back till now.

    But the issue that it is impossible to upload with FF 30 is still there.
    Stops after 90% and say only there was a problem.

    I can't find anything in the serverlogs about this. Not in Xenforo and not in the Apache Log.
     
  20. sonnb

    sonnb Administrator Staff Member

    Can I have your board information for debuging?
     

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