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Fixed Rotating Images Error If Original Concept Is Disabled

Discussion in 'Bug Reports' started by dknife, Nov 12, 2014.

  1. dknife

    dknife YakTribe Gaming Authorized

    Whenever I try to rotate an image it rotates but as soon as I click save I get a model popup with:

    Error occurred during rotation. Please try again later.

    Tested on Firefox, Chrome and Safari
     
    dknife, Nov 12, 2014
    #1
  2. sonnb

    sonnb Administrator Staff Member

    Are you able to reproduce this error on sonnb.com?
     
    sonnb, Nov 13, 2014
    #2
  3. dknife

    dknife YakTribe Gaming Authorized

    Works fine here. How do I go about troubleshooting this? Is there some kind of log or debug mode?
     
    dknife, Nov 13, 2014
    #3
  4. sonnb

    sonnb Administrator Staff Member

    Do you use AttachmentStore or just store in local? It failed for even small photos?

    The message just indicates that either:
    • It has failed to resize one or more files of the photo: (we have: small, medium, large).
    • It has failed to save the resized file.
    If you are interested in debug it, you can check out the file: sonnb_XenGallery_Model_PhotoData, function rotatePhoto.
     
    sonnb, Nov 13, 2014
    #4
  5. dknife

    dknife YakTribe Gaming Authorized

    I don't use AttachmentStore, all local.

    I have turned on "Disable Original Concept", is that possibly causing the errors?
     
    dknife, Nov 13, 2014
    #5
  6. sonnb

    sonnb Administrator Staff Member

    I will check this point.
     
    sonnb, Nov 14, 2014
    #6
  7. sonnb

    sonnb Administrator Staff Member

    You are correct. I have fixed error in case original concept is disabled.
     
    sonnb, Nov 14, 2014
    #7
  8. dknife

    dknife YakTribe Gaming Authorized

    Great! I'll wait till next release to have that patched in then.
     
    dknife, Nov 14, 2014
    #8

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