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Fixed Video Thumnails Not Appearing In Bd Widget If Thumbnail Size Is Original

Discussion in 'Bug Reports' started by RobinHood, Sep 17, 2016.

  1. RobinHood

    RobinHood Authorized Member Authorized

    Hi SonnB

    I've only just got around to really playing with your gallery after getting it a couple of years ago - really great!

    I'm having an issue with the home page widget, I'm using the XenGallery BD Widget renderer's, and the thumnails don't seem to be working.

    You can see here.

    Any ideas?
     
  2. RobinHood

    RobinHood Authorized Member Authorized

    It looks like there's no 'o' folder in the videos folder, like there is in the photos folder, so it can't find the images.
     
  3. sonnb

    sonnb Administrator Staff Member

    Hello,

    I see the video thumbnail is working on your widget:

    upload_2016-9-20_21-32-26.png

    The first video does not have thumbnail maybe due to the video thumbnail was unable to be fetched at the time you add the video into the album which is another story (with many reason).
     
    RobinHood likes this.
  4. RobinHood

    RobinHood Authorized Member Authorized

    Hey Sonn!

    The initial issue occurred when the thumbnail size was set to the default of 'Original', the BD widget was looking for a folder that didn't exist. A subfolder called 'o' I think. When I switched to small, medium or large it started working.


    upload_2016-9-20_16-14-40.png


    What it looked like:

    upload_2016-9-20_16-17-46.png
     
  5. sonnb

    sonnb Administrator Staff Member

    I see your issue now. The Original option should be removed as videos does not have original thumbnail.

    I will change this thread into bug.
     
    RobinHood likes this.

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