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Waiting feedback Facebook Videos Not Generating Thumbnail

Discussion in 'Bug Reports' started by RobinHood, Dec 4, 2016.

  1. RobinHood

    RobinHood Authorized Member Authorized

    Is it possible for these to get thumbnails?

    upload_2016-12-4_22-5-22.png

    :)
     
    RobinHood, Dec 4, 2016
    #1
  2. sonnb

    sonnb Administrator Staff Member

    As I recall I have checked this before based your on report via conversation. I will check again and answer you
     
    sonnb, Dec 5, 2016
    #2
  3. RobinHood

    RobinHood Authorized Member Authorized

    Thanks, I just thought it might be worth checking again as it had been about 3 months. Not sure if the facebook API has changed at all.
     
    RobinHood, Dec 5, 2016
    #3
  4. RobinHood

    RobinHood Authorized Member Authorized

    RobinHood, Dec 10, 2016
    #4
  5. sonnb

    sonnb Administrator Staff Member

    sonnb, Dec 19, 2016
    #5
  6. RobinHood

    RobinHood Authorized Member Authorized

    Weird, you're right. I've just tested another video and I'm getting a thumbnail on your site, but not mine.

    Any idea why they may not be generating?

    upload_2016-12-22_13-13-22.png

    upload_2016-12-22_13-13-31.png
     
    RobinHood, Dec 22, 2016
    #6
  7. sonnb

    sonnb Administrator Staff Member

    sonnb, Dec 29, 2016
    #7

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