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Help Server Error When Trying To Upgrade

Discussion in 'XenGallery' started by EvilSS, May 21, 2017.

  1. EvilSS

    EvilSS Authorized Member Authorized

    HI,
    I have just moved to a server with no FFmpeg installed, as i didn't think i would need it for now.
    But after trying to upgrade the gallery to the latest version, i get this error while upgrading. My gallery now shows in option in admincp as blank white. Not sure what to do. I have tried disabling video upload, but no success.
    Thanks.
    Code:
    Server Error

FFmpeg appears to be unavailable on your system.

    PHPVideoToolkit\ParserAbstract->__construct() in PHPVideoToolkit/Media.php at line 71
    PHPVideoToolkit\Media->__construct() in PHPVideoToolkit/Video.php at line 35
    PHPVideoToolkit\Video->__construct() in sonnb/XenGalleryVideoUpload/Model/FFMPEG.php at line 65
    sonnb_XenGalleryVideoUpload_Model_FFMPEG->_initialData() in sonnb/XenGalleryVideoUpload/Model/FFMPEG.php at line 55
    sonnb_XenGalleryVideoUpload_Model_FFMPEG->__construct() in sonnb/XenGalleryVideoUpload/sonnb/XenGallery/DataWriter/Video.php at line 53
    sonnb_XenGalleryVideoUpload_sonnb_XenGallery_DataWriter_Video->rebuildCounters() in sonnb/XenGallery/Deferred/Content.php at line 60
    sonnb_XenGallery_Deferred_Content->execute() in XenForo/Model/Deferred.php at line 295
    XenForo_Model_Deferred->runDeferred() in XenForo/Model/Deferred.php at line 429
    XenForo_Model_Deferred->_runInternal() in XenForo/Model/Deferred.php at line 374
    XenForo_Model_Deferred->run() in XenForo/ControllerAdmin/Tools.php at line 159
    XenForo_ControllerAdmin_Tools->actionRunDeferred() in XenForo/FrontController.php at line 351
    XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
    XenForo_FrontController->run() in /home/liveforums1/public_html/forums/admin.php at line 13
     
    EvilSS, May 21, 2017
    #1
  2. sonnb

    sonnb Administrator Staff Member

    You have to disabled or remove the Video Upload add-on. It is mandatory.
     
    sonnb, May 21, 2017
    #2
  3. EvilSS

    EvilSS Authorized Member Authorized

    Thanks, will this remove or effect the videos already uploaded? As i would like to keep my recent uploads mate please?
     
    EvilSS, May 21, 2017
    #3
  4. sonnb

    sonnb Administrator Staff Member

    It will effect the uploaded videos. The uploaded videos no longer be processed by the addon. If you want to keep them, unfortunately, you have to enable the ffmpeg or modify the code to disable the rebuild process in the Video Upload addon.
     
    sonnb, May 21, 2017
    #4
    EvilSS likes this.
  5. EvilSS

    EvilSS Authorized Member Authorized

    Thanks man. If i just leave as is, that will not work either, due to the fact, any addon i try to install comes up with a similar error. I cant install any addon till i get back ffmpeg.

    Example: Im trying to install a footer addon and get this:
    Code:
    An exception occurred: FFmpeg appears to be unavailable on your system. in /home/renamed/public_html/forums/library/PHPVideoToolkit/ParserAbstract.php on line 43

    PHPVideoToolkit\ParserAbstract->__construct() in PHPVideoToolkit/Media.php at line 71
    PHPVideoToolkit\Media->__construct() in PHPVideoToolkit/Video.php at line 35
    PHPVideoToolkit\Video->__construct() in sonnb/XenGalleryVideoUpload/Model/FFMPEG.php at line 65
    sonnb_XenGalleryVideoUpload_Model_FFMPEG->_initialData() in sonnb/XenGalleryVideoUpload/Model/FFMPEG.php at line 55
    sonnb_XenGalleryVideoUpload_Model_FFMPEG->__construct() in sonnb/XenGalleryVideoUpload/sonnb/XenGallery/DataWriter/Video.php at line 53
    sonnb_XenGalleryVideoUpload_sonnb_XenGallery_DataWriter_Video->rebuildCounters() in sonnb/XenGallery/Deferred/Content.php at line 60
    sonnb_XenGallery_Deferred_Content->execute() in XenForo/Model/Deferred.php at line 295
    XenForo_Model_Deferred->runDeferred() in XenForo/Model/Deferred.php at line 429
    XenForo_Model_Deferred->_runInternal() in XenForo/Model/Deferred.php at line 374
    XenForo_Model_Deferred->run() in XenForo/ViewRenderer/Abstract.php at line 352
    XenForo_ViewRenderer_Abstract::hasManualDeferredToRun() in XenForo/ViewRenderer/HtmlAdmin.php at line 50
    XenForo_ViewRenderer_HtmlAdmin->renderRedirect() in XenForo/FrontController.php at line 618
    XenForo_FrontController->renderView() in XenForo/FrontController.php at line 158
    XenForo_FrontController->run() in /home/renamed/public_html/forums/admin.php at line 13
    Would be awesome for a temp fix. Thanks.
     
    EvilSS, May 21, 2017
    #5
  6. sonnb

    sonnb Administrator Staff Member

    Sure. Open: library/sonnb/XenGalleryVideoUpload/sonnb/XenGallery/DataWriter/Video.php
    In the method rebuildCounters:
    PHP:
    public function rebuildCounters(array $options = array(), array $contentData = null)
        {
                /** @var sonnb_XenGallery_Model_ContentData $model */
                $model = XenForo_Model::create('sonnb_XenGallery_Model_ContentData');
                $xenOptions = XenForo_Application::getOptions();
    Change to:
    PHP:
    public function rebuildCounters(array $options = array(), array $contentData = null)
        {
            return;
                /** @var sonnb_XenGallery_Model_ContentData $model */
                $model = XenForo_Model::create('sonnb_XenGallery_Model_ContentData');
                $xenOptions = XenForo_Application::getOptions();
     
    sonnb, May 21, 2017
    #6
    EvilSS likes this.
  7. EvilSS

    EvilSS Authorized Member Authorized

    Thanks mate, that worked perfect for other addons.
    But i cannot update the gallery to the lastest version.
    I get this trying to upgrade.
    Code:
    Error
The callback class 'sonnb_XenGallery_Option_Check' for option 'sonnbXG_redirect_dbtech' is not valid.
    I have 2 gallerys, 1 seems to be saying License Expires: [Expiration Pending], but i paid it already.
     
    Last edited: May 22, 2017
    EvilSS, May 22, 2017
    #7
  8. sonnb

    sonnb Administrator Staff Member

    A new fix version has just been uploaded to fix that.
     
    sonnb, May 22, 2017
    #8
    EvilSS likes this.
  9. sonnb

    sonnb Administrator Staff Member

    I believe you paid for new license instead of renew the expired one. Please click on this link http://www.sonnb.com/purchases/license and click on expired license -> Add renewal to card. After that I will refund your previous accidentally payment.
     
    sonnb, May 22, 2017
    #9
  10. EvilSS

    EvilSS Authorized Member Authorized

    I now have 2 websites mate. Like 2 forums = 2 Gallerys correct?
     
    EvilSS, May 23, 2017
    #10
  11. sonnb

    sonnb Administrator Staff Member

    Yes. But you also need to renew your expired license :p
     
    sonnb, May 24, 2017
    #11
  12. EvilSS

    EvilSS Authorized Member Authorized

    I did mate a few days ago.
    Will send you a screen shot of the renew.
    I paid for a new license then updated my expired license.
    But 1 of my license still shows as expired.

    EDIT: I updated Video Upload not Gallery, my mistake :p
     
    Last edited: May 26, 2017
    EvilSS, May 25, 2017
    #12

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