Help Encoding Failed And An Error Was Returned From Ffmpeg

I got this error when trying to upload a video from my phone

Code:

Error Info
PHPVideoToolkit\FfmpegProcessOutputException: Encoding failed and an error was returned from ffmpeg. Error code 1 was returned the message (if any) was: Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height - library/PHPVideoToolkit/FfmpegProcessProgressable.php:284
Generated By: Unknown Account, 18 minutes ago
Stack Trace
#0 /home/evolve/public_html/library/PHPVideoToolkit/Media.php(662): PHPVideoToolkit\FfmpegProcessProgressable->completeProcess()
#1 [internal function]: PHPVideoToolkit\Media->_postProcessOutput(Object(PHPVideoToolkit\FfmpegProcessProgressable))
#2 /home/evolve/public_html/library/PHPVideoToolkit/Media.php(766): call_user_func(Array, Object(PHPVideoToolkit\FfmpegProcessProgressable))
#3 [internal function]: PHPVideoToolkit\Media->PHPVideoToolkit\{closure}(Object(PHPVideoToolkit\ExecBuffer))
#4 /home/evolve/public_html/library/PHPVideoToolkit/ExecBuffer.php(403): call_user_func(Object(Closure), Object(PHPVideoToolkit\ExecBuffer))
#5 /home/evolve/public_html/library/PHPVideoToolkit/ExecBuffer.php(384): PHPVideoToolkit\ExecBuffer->_callCompletionCallbacks()
#6 /home/evolve/public_html/library/PHPVideoToolkit/Media.php(779): PHPVideoToolkit\ExecBuffer->execute(Object(Closure))
#7 /home/evolve/public_html/library/sonnb/XenGalleryVideoUpload/Model/FFMPEG.php(103): PHPVideoToolkit\Media->save('/home/evolve/pu...', Object(PHPVideoToolkit\VideoFormat_H264), -2, Object(PHPVideoToolkit\ProgressHandlerOutput))
#8 /home/evolve/public_html/library/sonnb/XenGalleryVideoUpload/Deferred/ConvertVideo.php(56): sonnb_XenGalleryVideoUpload_Model_FFMPEG->convert('mp4', Object(PHPVideoToolkit\ProgressHandlerOutput))
#9 /home/evolve/public_html/library/XenForo/Model/Deferred.php(295): sonnb_XenGalleryVideoUpload_Deferred_ConvertVideo->execute(Array, Array, 7.9999940395355, '')
#10 /home/evolve/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999940395355, '', false)
#11 /home/evolve/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, 8, '', false)
#12 /home/evolve/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
#13 {main}
Request State
array(3) {
  ["url"] => string(37) "https://.com/deferred.php"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(33) "/gallery/albums/mobile-uploads.7/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
  }
}

I've just had ffmpeg installed

 

Getting this error quite a lot, even though my recent upload seem successful

 

Hmm...I asked my host to install it, so I'm not 100% sure.

This is what is says when I run the ffmpeg -version command in my console

Code:

ffmpeg version N-81714-g257fbc3 Copyright (c) 2000-2016 the FFmpeg developers
built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-17)
configuration: --prefix=/root/ffmpeg_build --extra-cflags=-I/root/ffmpeg_build/include --extra-ldflags=-L/root/ffmpeg_build/lib --pkg-config-flags=--static --enable-gpl --enable-nonfree --enable-libfdk-aac --enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libvorbis --enable-libvpx --enable-libx265
libavutil      55. 30.100 / 55. 30.100
libavcodec     57. 57.101 / 57. 57.101
libavformat    57. 50.100 / 57. 50.100
libavdevice    57.  0.102 / 57.  0.102
libavfilter     6. 62.100 /  6. 62.100
libswscale      4.  1.100 /  4.  1.100
libswresample   2.  1.100 /  2.  1.100
libpostproc    54.  0.100 / 54.  0.100
 

 

No problem, I'll ask them to sort that.

 

@sonnb I'm still waiting for my host to look at this as they don't respond to tickets on weekends, but are you sure that's correct?

I think the 20120313 you're looking at refers to the GCC build date

Above it has a 2016 copyright, which indicates it's newer?

ffmpeg version N-81714-g257fbc3 Copyright (c) 2000-2016 the FFmpeg developers

The only google search results for that build no. are the last few days

 

Hey Son,

So my host rebuilt from the latest source, and he said it looks to be the same version

Will try and get some users to do some more upload testing to see if we get any more errors.

 

Yep, still getting an error uploading vids from my phone. Although the video does appear to upload and play just fine, I'm guessing because it doesn't actually need transcoding?

Code:

PHPVideoToolkit\FfmpegProcessOutputException: Encoding failed and an error was returned from ffmpeg. Error code 1 was returned the message (if any) was: Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height - library/PHPVideoToolkit/FfmpegProcessProgressable.php:284
Generated By: Unknown Account, 3 minutes ago
Stack Trace
#0 /home/evolve/public_html/library/PHPVideoToolkit/Media.php(662): PHPVideoToolkit\FfmpegProcessProgressable->completeProcess()
#1 [internal function]: PHPVideoToolkit\Media->_postProcessOutput(Object(PHPVideoToolkit\FfmpegProcessProgressable))
#2 /home/evolve/public_html/library/PHPVideoToolkit/Media.php(766): call_user_func(Array, Object(PHPVideoToolkit\FfmpegProcessProgressable))
#3 [internal function]: PHPVideoToolkit\Media->PHPVideoToolkit\{closure}(Object(PHPVideoToolkit\ExecBuffer))
#4 /home/evolve/public_html/library/PHPVideoToolkit/ExecBuffer.php(403): call_user_func(Object(Closure), Object(PHPVideoToolkit\ExecBuffer))
#5 /home/evolve/public_html/library/PHPVideoToolkit/ExecBuffer.php(384): PHPVideoToolkit\ExecBuffer->_callCompletionCallbacks()
#6 /home/evolve/public_html/library/PHPVideoToolkit/Media.php(779): PHPVideoToolkit\ExecBuffer->execute(Object(Closure))
#7 /home/evolve/public_html/library/sonnb/XenGalleryVideoUpload/Model/FFMPEG.php(103): PHPVideoToolkit\Media->save('/home/evolve/pu...', Object(PHPVideoToolkit\VideoFormat_H264), -2, Object(PHPVideoToolkit\ProgressHandlerOutput))
#8 /home/evolve/public_html/library/sonnb/XenGalleryVideoUpload/Deferred/ConvertVideo.php(56): sonnb_XenGalleryVideoUpload_Model_FFMPEG->convert('mp4', Object(PHPVideoToolkit\ProgressHandlerOutput))
#9 /home/evolve/public_html/library/XenForo/Model/Deferred.php(295): sonnb_XenGalleryVideoUpload_Deferred_ConvertVideo->execute(Array, Array, 7.9999971389771, '')
#10 /home/evolve/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999971389771, '', false)
#11 /home/evolve/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, 8, '', false)
#12 /home/evolve/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
#13 {main}
Request State
array(3) {
  ["url"] => string(37) "https://.com/deferred.php"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(38) "/gallery/albums/test-video-uploads.23/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
  }
}

 

I'm wondering if I've got the binary path's wrong.

They're both currently entered and being accepted in the ACP options when saving as

/bin/ffmpeg
/bin/ffprobe

But when I ssh in that doesn't look right. But it's the only version that will save in the options. I'm not that familiar with the command line, so I might be reading it wrong. I can give you details if you want to check.

edit: nvm, that looks right, so I don't know what the issue is

 

I had my host upload a static build instead from here, as that's what lots of people seem to be doing for the XenForoMedia gallery

https://www.johnvansickle.com/ffmpeg/

Now it seems to accept it and gives me the transcoding notice after upload.

But once it's done it shows this in the error long

I could ask them to compile with the config you specify above if you think that will work instead?