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Question Vb Gal Import Help

Discussion in 'XenGallery' started by Lurch, Jan 31, 2014.

  1. Lurch

    Lurch Authorized Member Authorized

    I've tried upteenth number of times to import from my old VB4 install; keep running into 500 errors or duplicate entry issues.
    However I think now I've managed to loose my original VB4 import log table :(

    The 500 errors seem to coincide with entires in teh server error log along the lines of: mod_fcgid: read data timeout in 45 seconds

    Should I keep trying? And with the import log probably gone, do i have any chances of getting this to work?
     
    Lurch, Jan 31, 2014
    #1
  2. sonnb

    sonnb Administrator Staff Member

    For duplicate entry, please do not check the option "Retain Import IDs". For 500 error, I think you should look into the Apache's logs to see what is the actual error.
     
    sonnb, Feb 1, 2014
    #2

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